E-P Warranty Policy    

Forklift Trucks

Note: the operating hour of the claim trucks must be provided

WARRANTY TIME PERIODS

 

1.) 2 years or 3,000 hours (which come first) whichever expires first with respect to the Engine: Hydraulic Pump, Transmission, Torque converter, rim, Drive axle assembly, Steer axle assembly, Brake drum and Hub assembly，Chassis, or mast frame originally incorporated in the said E-P product, provided.

2.) 18months or 2,000 hours (which come first): Electronic system

3.) 12 months or 1,000 hours: Mast brake assembly, Battery (only single cell of the battery can be claimed.), or wheel brake assembly

4.) However, as to the following parts, there’s no warranty period: Parts and accessories of engine, Easy wear parts such as seals, hose, rollers, brake shoe, lamp, alarm, horn, beeper, fuse or hardware such as bolts, screw, washer, etc, unless problem is found when first shipment received.

5.) Regular maintenance records must be available upon request